Privacy Policy

Your privacy matters to us - here's how we protect your personal information

Last Updated: March 15, 2025
This privacy policy is effective as of the date above and replaces all previous versions.

1. Information We Collect

At Nyxethalovanta, we collect information that helps us provide better financial analysis services to our corporate clients. The types of information we gather include both data you provide directly and information collected automatically through your use of our platform.

Personal Information You Provide

Contact details including name, email address, phone number, and business address
Professional information such as job title, company name, and industry sector
Account credentials and authentication information
Financial data and analysis requests submitted through our platform
Communication preferences and subscription settings
Payment information for premium services (processed securely through third-party providers)

Automatically Collected Information

Device information including IP address, browser type, and operating system
Usage patterns such as pages visited, time spent on platform, and feature utilization
Technical data including cookies, session tokens, and analytics identifiers
Location information based on IP address for service optimization

2. How We Use Your Information

We use the information we collect to deliver exceptional financial analysis services and continuously improve our platform. Our data usage practices are designed to benefit your experience while maintaining the highest standards of privacy protection.

Purpose	Information Used	Legal Basis
Service Delivery	Contact details, professional information, financial data	Contract performance
Platform Improvement	Usage patterns, technical data, feedback	Legitimate interest
Customer Support	Contact information, account details, communication history	Contract performance
Security & Fraud Prevention	Device information, usage patterns, authentication data	Legitimate interest
Marketing Communications	Contact details, preferences, engagement history	Consent

Important Note on Financial Data

Any financial information you share with us is used exclusively for providing the analysis services you request. We never use your proprietary financial data for any other purpose without explicit consent.

3. Information Sharing and Disclosure

We understand that your business information is sensitive and valuable. Nyxethalovanta maintains strict controls over when and how we share information, ensuring your data remains protected while enabling us to provide comprehensive services.

When We Share Information

Service Providers: We work with trusted third-party vendors for technical infrastructure, payment processing, and analytics. These partners are bound by strict confidentiality agreements.
Legal Requirements: We may disclose information when required by law, court order, or government request, or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity under equivalent privacy protections.
With Your Consent: We may share information for purposes not covered here only with your explicit permission.

What We Never Share

Your proprietary financial data or analysis results with competitors
Personal information for marketing purposes without consent
Individual usage patterns or behavioral data with third parties
Any information that could compromise your business advantage

4. Data Security and Protection

Security isn't just a feature for us—it's fundamental to everything we do. We've implemented multiple layers of protection to safeguard your information against unauthorized access, alteration, or destruction.

Technical Safeguards

End-to-end encryption for all data transmission using TLS 1.3 protocols
Advanced encryption standards (AES-256) for data storage
Multi-factor authentication for account access
Regular security audits and penetration testing
Secure backup systems with geographic redundancy
Network monitoring and intrusion detection systems

Operational Security

Limited access controls with role-based permissions
Regular security training for all staff members
Incident response procedures for potential security events
Background checks for employees with data access
Secure development practices and code review processes

While we implement industry-leading security measures, no system is completely immune to risks. We continuously monitor and update our security practices to address evolving threats.

5. Your Privacy Rights

You have significant control over your personal information. We respect your rights and provide clear mechanisms for exercising them. Here's what you can do regarding your data:

Access and Portability

You can request a copy of all personal information we hold about you. We'll provide this in a structured, commonly used format within 30 days of your request. This includes account information, usage history, and any analysis results we've generated for you.

Correction and Updates

If any of your personal information is inaccurate or outdated, you can update it directly through your account settings or contact us for assistance. We'll make corrections promptly and notify relevant third parties if necessary.

Deletion and Right to be Forgotten

You can request deletion of your personal information, subject to certain legal and business requirements. We'll remove your data from active systems within 30 days, though some information may be retained in backup systems for security purposes.

Objection and Restriction

You can object to certain types of data processing or request that we restrict how we use your information. This is particularly relevant for marketing communications and optional data analysis features.

How to Exercise Your Rights

To exercise any of these rights, simply contact us using the information provided below. We'll verify your identity and respond within the timeframes required by applicable law. There's no charge for most requests, though we may charge a reasonable fee for excessive or repetitive requests.

6. Data Retention and Deletion

We keep your information only as long as necessary to provide our services and meet legal obligations. Our retention practices balance your privacy interests with business and regulatory requirements.

Data Type	Retention Period	Reason
Account Information	Duration of service + 2 years	Service delivery and customer support
Financial Analysis Data	5 years after last access	Historical reference and compliance
Communication Records	3 years	Customer service and dispute resolution
Usage Analytics	2 years	Platform improvement and optimization
Marketing Data	Until consent withdrawn	Communication preferences

After retention periods expire, we securely delete information using industry-standard data destruction methods. Some information may persist in backup systems for additional time periods required for disaster recovery purposes.

7. International Data Transfers

As a company serving clients across different regions, we may transfer your information internationally to provide our services effectively. We ensure appropriate safeguards are in place for all international transfers.

Transfer Mechanisms

Standard Contractual Clauses approved by relevant data protection authorities
Adequacy decisions for transfers to countries with recognized privacy protections
Binding Corporate Rules for transfers within our corporate group
Explicit consent for transfers where other mechanisms aren't available

Primary Data Locations

Our primary data centers are located in jurisdictions with strong privacy laws. We maintain data processing agreements with all international partners to ensure consistent privacy protection regardless of location.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These tools help us understand how you interact with our services and enable personalized features.

Types of Cookies We Use

Essential Cookies: Required for basic platform functionality, including login sessions and security features
Performance Cookies: Help us understand how visitors use our site to improve performance and user experience
Functional Cookies: Remember your preferences and settings for a more personalized experience
Analytics Cookies: Provide insights into user behavior and platform usage patterns

Managing Cookie Preferences

You can control cookie settings through your browser or our cookie preference center. Note that disabling certain cookies may affect platform functionality and your user experience.

9. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We're committed to transparency about any modifications that affect how we handle your information.

Notification Process

Email notification to all active users for significant changes
Prominent notice on our platform highlighting key modifications
30-day notice period before material changes take effect
Version history available for reference to previous policy versions

Continued use of our services after policy changes constitutes acceptance of the updated terms. If you disagree with changes, you may discontinue using our services and request data deletion.

Contact Information

Privacy Questions or Concerns We're here to help with any privacy-related questions or requests.

Email: info@nyxethalovanta.sbs
Phone: +60328576076
Address: Jalan 2/6, Taman Setapak Indah
53100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Malaysia

We typically respond to privacy inquiries within 3 business days and aim to resolve all requests within 30 days as required by applicable law.